Volyte

Volyte Chat

Sign in to answer your visitors.

© 2026 Volyte · Developed by Pankaj Kumar Rai

Volyte Volyte ChatChat
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        Live: updates as people arrive, move between pages, and leave. Click a row for details.

        VisitorLocationCurrent pageOn siteVisitsCame fromDevice

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        Volyte Chat
        © 2026 Volyte. All rights reserved.
        Developed by Pankaj Kumar Rai

        Chat widget

        How the chat bubble looks on your website. Visitors see changes on their next page load.

        An image address (https://…), or /logo.png, /logo-white.png and /mark-white.png (the V + lightning) for the Volyte images built in. Leave a box empty for no logo, or the standard chat icon on the button.

        For a different message on certain pages (e.g. pricing), use Triggers; they take priority.

        Preview on the demo page ↗

        Office hours

        Outside these hours the widget shows "We're away" and asks for an email address, even if you're logged in.

        📱 Answering from Telegram? With office hours on, anyone who has connected Telegram and is set to Online counts as online during these hours, even with the dashboard closed. Visitors then see "We're online", the auto pop-up appears, and you reply from Telegram. Send /away to the bot (or pick Away here) when you're busy.

        🤖 AI assistant

        An AI assistant answers visitors from the business information you write below. When it can't help, or a visitor asks for a person, it hands the chat to your team and alerts you. As soon as anyone on the team replies, it steps back from that chat.

        Choose an AI provider and save its API key below first.

        AI provider

        When should it answer?

        🌐 Translation

        Visitors chat in their own language and your team reads and replies in yours. The chat box gets a 🌐 button where visitors pick their language (the box's own text switches too). Each message is translated both ways automatically, including languages typed in English letters, like Telugu written “naaku help kavali”. You always see the original under the translation.

        Translation uses the AI provider from 🤖 AI assistant. Choose one and save its API key first (the AI assistant itself doesn't have to be turned on).

        Each translated message is one small request to your AI provider, so it adds a little to your AI bill. You can switch translation off for any single chat from the chat's 🌐 menu.

        ✉️ Email

        The mailbox Volyte Chat sends email from: chat copies for visitors (“Email me this chat”), and alerts to your team for messages that arrive while you’re away. In cPanel, create a mailbox such as support@volyte.com under Email Accounts, then enter its details here. cPanel shows them under Connect Devices.

        Check it works

        Chat server address

        Integrations

        The AI provider (Claude, ChatGPT, Gemini…) and its API key are set in 🤖 AI assistant.

        Telegram (alerts and replies on your phone)

        1. Open Telegram and start a chat with @BotFather.
        2. Send /newbot, then choose a name (e.g. “Acme Chat Alerts”) and a username ending in bot.
        3. BotFather replies with a token like 123456789:AAH…. Paste it below.
        4. Each team member then opens My account → Telegram → Connect Telegram.

        Triggers

        Automatic messages that pop up for visitors after some time on a page, like "Need help choosing a plan?". Each visitor sees at most one per browser session, and a chat only starts if they reply.

        Banned visitors

        Banned visitors and their IP addresses can't see or use the chat. You ban someone from the visitor details panel (ℹ️) in a chat.

        IP addressVisitorBanned

        Quick replies

        Saved answers. In a chat, type / and the shortcut (for example /hi), or click ⚡.

        Team

        Everyone who can answer chats. Admins can also change settings and manage the team.

        NameUsernameEmailRole

        Add a team member

        My account

        Email isn't set up on the server yet, so no emails will be sent. See DEPLOY.md, section "Email alerts".

        Notifications & sound

        The dashboard plays a sound and shows a desktop notification for new messages when you aren't looking at that chat. Use 🔔 and 🔊 in the top bar to turn them on or off.

        Telegram

        Change password

        Install on your site

        Copy this code and paste it into your website, just before </body> (or in the “custom code / footer scripts” box your website builder provides). It works on any site: HTML, PHP, WordPress, Shopify, Wix and more.

        
          
        
            Try it on the demo page ↗
        
          
        
            Prefer a single line? (same result)
            
        
          
        

          
        Step-by-step for your platform
        
          
        
            
        WordPress
              
          
                
        1. Install the free plugin WPCode (Plugins → Add New → search “WPCode”).
          2. 
                
        2. Go to Code Snippets → Header & Footer.
          3. 
                
        3. Paste the code into Footer and click Save Changes.
          4. 
              
        
              
        Or, in a classic theme: Appearance → Theme File Editor → footer.php, paste just before </body>.
        
            
        Shopify
              
          
                
        1. Online Store → Themes → ⋯ next to your theme → Edit code.
          2. 
                
        2. Open layout/theme.liquid.
          3. 
                
        3. Paste the code just before </body> and click Save.
          4. 
              
        
            
        Wix
              
          
                
        1. Dashboard → Settings → Custom code (under Advanced) → + Add Custom Code.
          2. 
                
        2. Paste the code, choose All pages, load once, place in Body - end.
          3. 
                
        3. Click Apply and publish your site. (Needs a premium plan with a connected domain.)
          4. 
              
        
            
        Squarespace
              
        1. Settings → Advanced → Code Injection.
        2. Paste into Footer and save.
        
            
        Webflow
              
        1. Project Settings → Custom Code.
        2. Paste into Footer Code, save, and publish.
        
            
        Blogger
              
        1. Theme → ⋯ → Edit HTML.
        2. Paste just before </body> and save.
        
            
        Google Tag Manager
              
        1. Tags → New → Custom HTML.
        2. Paste the code, trigger: All Pages.
        3. Save, then Submit/Publish the container.
        
            
        Plain HTML / PHP site
              
        Paste the code just before </body> in every page, or once in your shared footer file (for example footer.php).
        
          
        

          
        Optional: control the chat from your page
        
          
        Open the chat from your own button, or pass a logged-in customer's details. Add these after the code above:
        
          
        <a href="#" onclick="VolyteChat_API.open(); return false">Chat with us</a>

<script>
  // Before the chat loads: who the visitor is (if they're logged in)
  VolyteChat_API.visitor = { name: 'Ravi Kumar', email: 'ravi@example.com' };
  // Also available: VolyteChat_API.close(), .toggle(), .hide(), .show(), .onLoad = function () {…}
</script>
        
          
        WHMCS
        
          
        Copy integrations/whmcs/chitchat.php to includes/hooks/ in WHMCS and set CHITCHAT_SERVER to . Logged-in clients appear with their name and email.
        
          
        PHP website
        
          
        Copy integrations/php/chitchat-widget.php to your site, set $chitchatServer to , and add <?php include __DIR__ . '/chitchat-widget.php'; ?> to your footer.
        
          
        Phone app
        
          
        Open this dashboard on your phone and choose Add to Home screen (Android: Chrome menu ⋮, iPhone: Safari's share button). Then tap 🔕 to turn on notifications.